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When it comes to promoting a healthy rural economy throughout the English countryside, there’s nothing rustic or slow about communications at the Royal Agricultural Society of England.  This highly active nonprofit had been considering a unified communications strategy for some time, but it wasn’t until they visited the ShoreTel booth at a UC tradeshow that they found a cost-effective and powerful UC solution.

Now RASE staff is taking full advantage of modern UC features, such as assigning their extensions to any phone when they travel and routing calls to multiple extensions to help ensure no call is missed.

Thanks to ShoreTel’s brilliant simplicity, remote administration and system management are helping save valuable time and reduce costs: “ShoreTel also has reduced the time necessary to deploy a new extension by 75 percent,” said Stewart Page, Assistant Director of ICT for RASE. “It now takes only 10 minutes to install a new line for exhibitors, thereby improving the flexibility of RASE customer services. By eliminating the old system, we’ve taken back a whole equipment room, thus saving on space and cooling costs by having one less air conditioner.”

For the latest in telephony news, click here.  To learn more about LumiNET Voice & Data, Indiana’s only Orange Champion Certified ShoreTel Partner, log onto www.GolumiNET.com.

ShoreTel, a provider of IP phone systems with integrated unified communications, has announced that the Evangelical Lutheran Good Samaritan Society will employ ShoreTel UC system across 200 offices in the United States, supporting more than 17,000 end users.  The Evangelical Lutheran Good Samaritan Society when thought of upgrading its communications system, it carefully evaluated several IP system vendors to determine the one that would best serve its patients, residents, staff and other constituents. The ShoreTel UC system got selected by the Society on the basis of its simplified management, ease of use and highly reliable distributed architecture.

With the new Learn about ShoreTel UC system, the Society can:

Preserve its investments in wireless

Focus on WAN resiliency and bandwidth utilization

Provide for virtual administration

Enable mobile workers to answer calls on their desk or mobile phones

Reduce costs, increase productivity and enhance service

“ShoreTel is proud that we’re able to support and contribute to the Good Samaritan Society’s long history of doing charitable works for the community. Our UC system delivers the ease of use and reliability that are crucial in the healthcare industry where fast, high-quality communications and quick response times are critical. Medical personnel’s time is better spent on patient care, not on trying to figure out a complicated phone system,” John W. Combs, chief executive officer.

For the latest in telephony news, click here.  To learn more about LumiNET Voice & Data, Indiana’s only Orange Champion Certified ShoreTel Partner, log onto www.GolumiNET.com.

ShoreTel, the leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications (UC), announced that The Evangelical Lutheran Good Samaritan Society is in the process of deploying a ShoreTel UC system across 200 offices in the United States.  The Society is the nation’s largest not-for-profit long-term care provider, with an 88-year history of creating communities where people can find meaningful lives and fulfilling work.  The ShoreTel UC system will support more than 17,000 end users in an installation that includes about 5,000 mobile devices and reaches across 200 offices in the United States.  With its’ new ShoreTel UC system, the Society can:

• Preserve its investments in wireless
• Focus on WAN resiliency and bandwidth utilization
• Provide for virtual administration
• Enable mobile workers to answer calls on their desk or mobile phones
• Reduce costs, increase productivity and enhance service

The deployment is being rolled out in several stages, and the phased implementation is an excellent example of the ShoreTel 360 Migration Program at work, which enables the Society to phase out its legacy equipment, integrate new elements and scale its system without disrupting its communications services.

For the latest in telephony news, click here.  To learn more about LumiNET Voice & Data, Indiana’s only Orange Champion Certified ShoreTel Partner, log onto www.GolumiNET.com.

LumiNET Voice & Data Customer Referral

Dear Tom,

As we near the end of our second network implementation in less than a year, I would like to thank you and the staff at LumiNET for the truly outstanding job and incredible support provided. All of my interactions with your staff have been positive and I would like personally recognize the efforts of the individuals who have been involved on a daily basis helping us navigate a fairly complicated maze of telecom carriers, suppliers and providers.

Tom, I appreciate your willingness to share your knowledge and experiences as it relates to contract negotiations and expectations; your foresight, no doubt paved the way to a successful outcome. I am grateful for LumiNET’s truly outstanding philosophy of customer support.

Expect more with LumiNET.

For the latest in telephony news, click here. To learn more about LumiNET Voice & Data, Indiana’s only Orange Champion Certified ShoreTel Partner, log onto www.GolumiNET.com.

Increased Productivity

The intuitive user interface on all ShoreTel IP Telephones simplifies all Telephony tasks, including call transfer, conferencing, call pickup, call parking and intercom.  Users can extend the power of their ShoreTel phone far beyond their desks with ShoreTel office anywhere.  Office anywhere allows the user to assign their extension to any phone including a mobile phone or home phone.

Through ShoreTel Personal Call Manager, ShoreTel IP Telephones are automatically populated with system directories.  This provides instant connectivity through smart directory dialing that allows users to instantly locate and call others by entering the first few characters of a name on the key.  Shoreware Advanced Call Manager also provides presence information about the call recipient –whether the user is idle, busy or in do-no-disturb mode.

If you’d like to learn how your company can be more productive call 317.806.2263 or log onto www.golumiNET.com to schedule an appointment.  Luminet Voice & Data is Indiana’s only Orange Champion Certified ShoreTel Partner

Realizing how critical it is to look ahead for new trends and new advertising frontiers, the iPhone/Android app market looks to be next for Vizability. With an intense war for customers heating up between Apple and Google, Vizability is aligning it’s self with both companies in order to offer the service industry an opportunity to build and connect with it’s customer base on their terms. “Mobile Terms”. For more information, stay tuned!

Comfort

ShoreTel’s IP Telephones are designed to conform to the human body, providing quick and easy access to a full range of communication services.  Tactile keys reduce the precision – balanced, contoured handset can rest comfortably in your hand or on your shoulder.  Visually ShoreTel’s IP Telephones are designed to keep communication flowing across your organization by instantly conveying comprehensive information.  User can easily see who is calling (caller id) check messages and quickly read the calls status (on hold, muted etc..).  All of this data is easily viewed on the ShoreTel vertical display and some selected models are enhanced by backlit display.

ShoreTel’s IP Telephones also feature crystal-clear audio quality and offers a wideband audio codec that supports seven full octaves of human sound, available across the entire portfolio line.  What does this mean for your staff and your business?  It means your employees are being more productive and dealing with less pain.

If you’d like your employees to be more productive with less pain or if you’d like to learn how you can benefit from having a ShoreTel System installed for your business call 317.806.2263 or log onto www.GolumiNET.com.

An Increasingly Mobile Workforce

The number of mobile employees and the time they spend away from their desks are increasing. A survey conducted by Yankee Group in May 2007 found that on average 41 percent of U.S. workers can be considered “mobile.” (Mobile workers are defined as workers who spend 20 percent or more of their time away from their primary workspace.)  As more people rely on mobile phones as their primary communication tool, they spend more time managing multiple phone numbers and voice mailboxes, which limits their ability to accomplish work efficiently. Many users experience daily frustration as they play phone tag and wait for responses to voicemail messages.  These delayed communications slow down projects, customer response time, this increasing the chances of losing a deal.

Having one number limits the amount of missed opportunities. 

To address the real loss of business productivity due to missed calls to the primary office phone and managing multiple voice mailboxes, many IT departments are looking to implement (UC) systems with a single one number to replace their several business voicemail boxes.  Having a Unified Communication Solution in place means employees can receive calls from colleagues and customers on a device of their choice whether they are in the office but away from their desk, or outside the campus traveling, in a hotel, or at home.

To schedule a free consultative review of your system or to learn more about implementing your very own one number, call 317.806.2263 or log onto www.GolumiNET.com.  LumiNET is Indiana’s only Orange Champion Certified ShoreTel Partner.